1. Overview & Scope
Hooten Air Pros (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal information provided by visitors and callers to our website (https://hooten-hvac.link). This Privacy Policy explains how information collected via phone calls, online request forms, and site analytics is collected, utilized, and safeguarded.
2. Information We Collect
When you call our phone number ((321) 478-0693) or submit a quote request form, we may collect:
- Your name, telephone number, email address, and service address.
- Information regarding your HVAC system, symptoms, equipment age, and heating or cooling requirements.
- Call recordings or caller identification metadata for dispatch coordination and quality assurance.
- Technical browsing data (IP address, browser type, referring pages) via standard server logs and privacy-compliant analytics.
3. How Information Is Used
We use your information exclusively to:
- Connect you with independent, Texas-licensed and insured HVAC contractors to diagnose, service, or install heating and air conditioning systems.
- Coordinate service dispatch, arrival windows, and appointment reminders.
- Respond to customer service inquiries and process non-urgent online requests.
- Ensure compliance with state licensing disclosures and advertising guidelines.
4. Information Sharing & Third Parties
We do not sell, rent, or trade your personal information to third-party marketing companies. Personal data is shared only with independent licensed contractors in our network specifically for the purpose of executing requested diagnostic or repair work, or when required by legal process or regulatory bodies.
5. Contact Us Regarding Your Data
If you have questions regarding this Privacy Policy or wish to request data deletion, contact us at: